Services

BUSINESS PROCESS AUTOMATION

It’s Time to Transform Your Projects and Operations

Organizations across the world work with Eshaal Technologies to streamline millions of tasks — improving productivity and customer experience. Many of the industry’s standard approaches were created decades ago, long before today’s innovation. Doing more of the same is yielding only incremental benefits and management expects you to deliver better results. With a partner like Emerson, you can. Our automation expertise – from projects to operations – is focused on helping you hit your targets and move your organization into Top Quartile performance.

YOU NEED A PARTNER WITH THE EXPERTISE AND TRACK RECORD TO DELIVER PREDICTABLE SUCCESS.

A Platform for end-to-end automation.

Plan

Scientifically plan your rpa implementation, poweres by AI.

Build

Democratize the design of workflows, from the simple to the complex

Manage

Deploy and manage automotions

Run

Robots work with your application stack to carry out automations

Engage

The system of engagement for humans and robots working together

Measure

Align RPA operations with strategic business outcomes with powerful, embedded analytics

WE’RE READY TO PUT OUR INDUSTRY-TAILORED EXPERIENCE AND SOLUTIONS TO WORK FOR YOU.

AI & AUTOMATION FOR IT

Our AI for IT helps automate most of the IT areas like end user support, networking, data center, security and application support. AI bot can assist support staff with automatic resolution of remaining IT tickets.

Eshaal Technologies understands the language of IT with the help of its Natural Language Understanding (NLU) and Machine Learning (ML) capabilities.

AUTOMATE TASK ACROSS ENTERPRISE

Eshaal Technologies is the AI driven integrated automation platform. It’s highly advanced Intelligent Automation, brings together all the essential technologies required for enterprise automation like Artificial Intelligence, Machine learning, ETL, ready API integrations and IT Process automation.

Eshaal Technologies help organizations automate mundane, repetitive and rule-based tasks across verticals: front office, middle office and back office.

HOW ESHAAL TECHNOLOGIES IS DIFFERENT

Eshaal Technologies is an integrated AI powered automation platform that automates both IT and business processes instantly. Its advanced Machine Learning, NLP, deep integrations and ready bots delivers best automation easily and instantly.

Pre-Built NLO for it

Pre-built NLP understands the language of IT for the IT tickets and conversation from disparate channels like email, chat, sms, incident request, call,

Self-Learning & Auto healing

Self-learning capabilities enables learning from humans and keeps improving its knowledge repository.Also, powerful action engine enables auto-healing.

Universal knowledge Search

Extensive knowledge repository for dynamic and faster search capability which help user in faster understanding of issue resolution, raducing TAT.

Guides Automation

Guided automation to guide users in troubleshooting critical tasks and incidents, It helps in faster resolution with reduces manual errors.

Machine Learning for prediction

Guided automation to guide users in troubleshooting critical tasks and incidents, It helps in faster resolution with reduces manual errors.

250+ Pre-built skills

250+ advance ready bots combined with NLP and ML capabilities like: Salesforce, software install amd mail management skills

IOT SOLUTIONS DEVELOPMENT

IoT provides a powerful mechanism to connect different objects with the internet and take advantage of smart technology. It will enable devices to connect with each other and exchange the information, which can be used for a variety of purposes. Eshaal Technologies endows numerous industry verticals with their expertise in developing IoT solutions.

Eshaal Technologies have the experience to explore the capabilities of this futuristic technology and develop solutions in a favor of your business. The IoT can be used to develop simple or business solutions. Here, the possibilities are endless.

IoT Services

Eshaal Technologies have a team of expert IoT developers who specialize in offering the custom IoT services. The team of highly experienced IoT developers can develop any type of solution to leverage the full potential of this technology. The key services are:

Why Choose IoT Solutions Development

Agile methodology

Expert IOT Solution Development Team

On Time Project Delivery

Quick Technical Support

Maximizing the value of connected assets

Build smart connected solutions to create new revenue streams, become more efficient.

IoT Data Management

Our IoT solutions enable you to collect, decode, and store data from dispersed IoT devices. With the right insights, you can research further to improve product quality, development and simplify operations.

Big Data Processing

Leveraging high-speed data inputs from IoT devices through techniques to facilitate informed decision making

Data Visualization

Evaluating business data with easy-to-comprehend reports which reveal the hidden patterns in datasets

Data Analytics and Insights

Seeking insights from the raw data by understanding the bottleneck in operations and services and accordingly make data-backed decisions

IoT Data Management

Our competent tech professionals determine the integration and communication requirements, leverage API-centric approach or the traditional software, and derive better solutions with the operational and user data.

Application Integrations

Achieving interoperability and upgradation with our IoT application development and its integration

Big Data Integrations

Combining data from multiple sources such as machine-generated data, social media, web data, and more, to derive insights needed to boost your business performance

Ease of Integration

Orchestrating the data collected from devices and the backend applications through API-led connectivity

Business Intelligence and Business Analytics Services

Business intelligence (BI) services aim to satisfy the needs of companies planning to develop, revamp or improve their BI solutions or benefit from insightful reporting on a subscription fee basis.

Eshaal Technologies renders a full range of BI services to help companies benefit from insights that allow driving cost saving, improving performance and growing business. Not sure what BI service would suit your project best? Reach out to us, and we’ll come up with suggestions.

Business Intelligence Services We Deliver

BI consulting

We ensure the success of your BI initiative, be it BI development, revamp, improvement or migration, by:

  • Analyzing fragmented business needs, as well as voiced-out and hidden problems to create an implementation/improvement/migration roadmap.
  • Designing a cloud/on-premises/hybrid BI solution on a modern and robust technology base to support your strategic approach.
  • Advising on the processes and procedures to ensure data quality and security.
  • Elaborating an implementation and user adoption strategies.
  • Delivering a proof of concept (for complex projects).

BI implementation

We turn the above-mentioned consulting recommendations into code to deliver:

  • A centralized BI system covering all BI components (a data lake, a data warehouse, online analytical processing cubes, extract-transform-load processes, reporting) that integrates data from disparate internal and external data sources and converts it into insights.
  • Data science capabilities (including machine learning and deep learning) to provide you with advanced analytics that enables forecasting and business processes optimization.
  • Data quality management procedures to ensure that the quality of data is beyond question.
  • Data security policies to map user roles and their permissions and ensure role-based access to data.

BI support

We help you keep your BI solution up and running by rendering development and administration support services:

  • Development support covers troubleshooting (i.e., handling problems on the code level) like rewriting a faulty ETL process, and evolution, like adding new data sources or creating new reports as your business needs change.
  • Administration support includes such activities as updating software, adding new users, handling permissions, as well as administering data.

BI as a service

We bring value to the companies that want to quickly turn their data into actionable insights and don’t plan to dive into technical details. Within 6 to 8 weeks after our cooperation starts, we provide you with:

  • Access to predefined reports.
  • Self-service analytics to enable ad hoc reporting.
  • Alerting.

Your involvement is minimized to paying a monthly subscription fee and reviewing regular reports on the service progress, while we take care of all the rest:

  • Creating and supporting BI infrastructure.
  • Extracting and cleaning your data.
  • Applying advanced data analysis, including data science capabilities.
  • Running data management activities.
  • Delivering new reports as your business needs evolve.

DATA ART SERVICES

Data Analytics Services

Eshaal Technologies offers a comprehensive kit of data analytics services to convert our customers’ historical and real-time, traditional and big data into actionable insights.

  • 10 years in data analytics and data science.
  • 8 years of experience in designing and implementing business intelligence solutions.
  • 5 years of big data consulting and implementation practice.

Managed Analytics Services

Eshaal Technologies is a reliable outsourcing partner for companies that want to get insights from their data while skipping the technicalities. We take care of the data analytics infrastructure and apply advanced data analysis to provide our customers with regular and ad hoc reports, alerts, and predictions, as well as self-service analytics. As a result, the companies that make use of our managed analytics services can prioritize on accurate planning of their activities, ongoing business management, change management, and optimization of their business processes.

  • During 10 years in data analytics, we have built up comprehensive competencies that cover traditional and big data, data management, business intelligence (including self-service BI and data visualization), advanced data analytics, and data science.
  • We have substantial domain expertise, our focal industries being manufacturing, retail and wholesale, healthcare, financial services.

Types of Managed Analytics Services We Offer

Complete outsourcing of data analytics

For those customers who have tons of raw data to derive insights from but don’t plan to invest into constructing a full-scale analytical solution and supporting it, we offer managed analytics services on a monthly subscription fee basis. The subscription fee covers:

  • Data management activities, such as master data and metadata management, data quality assurance and data security.
  • Regular reports, including the ones powered with advanced analytics.
  • Access to self-service analytics.
  • The agreed number of ad hoc reports of the specified complexity.
  • Alerting of an agreed type, for instance, alerts requiring attention or urgent actions.
  • Regular tuning of machine learning models, if such models are used.
  • Extra activities and services are covered based on the time-and-materials (T&M) basis.

Outsourcing a part of data analytics

To those customers who already have a centralized analytical solution but don’t have time or resources to upgrade it to satisfy the specific analytical needs of a particular department, we suggest outsourcing the uncovered part of their data analytics to us. In this case, in addition to the same service as with complete outsourcing, we ensure the integration of our data analytics infrastructure with the customer’s central data warehouse and closely collaborate with the customer’s support team

Traditional date

  • Financial data.
  • Transaction data (e.g., sales, orders, payment, returns)
  • Coustomers, vendor, partner data
  • Asset data
  • Product data
  • Process data, and more

Big data

  • Customer data
  • Employee data
  • Behavioral data
  • Sensor data
  • Web data
  • Geospatial data

Non-structured data

  • Text
  • Images
  • Videos

Data Management Services We Render

Data governance

We design data governance strategies and create policies describing user roles, rights and responsibilities as well as data-related standards and metrics. Such strategies aim to provide a transparent enterprise-wide approach to capturing, storing, processing and accessing data.

Data quality management

Many businesses don’t trust their data, and our job is to ensure that yours is not one of them. Low quality data can take many forms: duplicated, incomplete, erroneous or obsolete data. We run data quality assurance and data cleaning activities to fight them all and make your insights genuinely true to life.

Master and metadata management

We create a clear strategy for enterprise-wide master and metadata management. We assess all external and internal data sources as well as relevant existing technologies to come up with standards and metrics to track your master and metadata quality.

Data integration

The reports built on disintegrated data cannot show a full and consistent picture. We know how to unite flows from disparate data sources. Keeping in mind your data types, we can come up with a relevant BI or big data architecture, as well as a data warehouse or a data lake design (or both, if needed). This will make your reporting more comprehensive.

Data migration

Before actually performing data migration, we carry out an assessment to identify sensitive and critical data. Considering the results, we devise a data migration plan. To speed up the migration process and minimize mistakes, we make the process as automated as possible. After migration is over, we verify its results to ensure that no data was lost.

Data enrichment

We recommend additional sources and new data to get extra insights, make your decisions more informed and predictions more accurate. We also actually make this external data an integral part of your existing data sets.

Data extraction

Regardless of whether your data is structured or not, we can retrieve it from multiple sources, load it into a data warehouse or a data lake and transform it according to your needs. We can set up automated web data extraction procedures to get valuable insights from comments and posts in social networks, real estate listings, competitor prices, etc.

Data security

To ensure that your data is secure and only authorized users have access to it, we analyze your business specifics and apply best practices to review your current approach to enterprise information management. We evaluate the capacity and reliability of the existing architecture and technology stack as well as suggest ways to improve the security of your solution.

Data architecture audit and implementation

We can audit your as-is architecture to check whether it complies well with data management procedures. In case you need to implement a BI or big data solution from scratch with regard to data management techniques, you can assign us to this task, too. We have 14 and 6 years of experience in these domains, correspondingly. We can also run a comprehensive health check of your data warehouse, its security and performance.